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Return & Delivery Policy
Delivery & Return Policy
Hassle-free returns let you shop with confidence, ensuring your satisfaction with every purchase
Delivery Policy
Standard Shipping: Orders will be delivered within 5-7 business days.
Express Shipping:Orders will be delivered within 2-3 business days.
Overnight Shipping: Orders placed before 2 PM will be delivered the next business day.
Standard Shipping: Free for orders above ₹500 otherwise, a flat fee of ₹500.
Express Shipping: ₹600 flat fee.
Return Policy
Eligibility: Customers can return items within 30 days from the delivery date.
Exceptions: Items marked as final sale cannot be returned or exchanged.
Item Condition: Returned items must be unworn, unwashed, and in their original condition with all tags and packaging intact
Proof of Purchase:A copy of the receipt or order confirmation must be included with the return.
Responsibility: Customers are responsible for the return shipping costs unless the return is due to a defect or error by Soumen International.
Shipping Method: It is recommended to use a trackable shipping service or purchase shipping insurance for returns, as Soumen International does not guarantee receipt of the returned items.
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